Background：

As a rapidly expanding global beverage giant famous for value-driven treats, MIXUE Ice Cream & Tea handles an immense volume of customer orders daily, especially during peak afternoon and weekend hours. The extremely high density of store traffic meant that traditional manual counter ordering often created long lines, pressuring staff and slowing down service. To maintain its signature fast-paced delivery and secure transaction accuracy, MIXUE required a highly efficient, high-frequency digital self-service upgrade.

Solution: FUNPAD P3 Kiosk

To revolutionize front-of-house operations and elevate the guest experience, MIXUE successfully deployed the reliable and stylish FUNPAD P3 Smart Kiosk across its bustling retail stores.

Sleek & Space-Saving Form Factor: The ergonomic, compact, and modern design of the FUNPAD P3 blends seamlessly into MIXUE's vibrant store layouts, maximizing customer ordering space without crowding the busy pick-up counters.

Intuitive Order Customization: The responsive touchscreen features a visual, multi-language menu that allows customers to easily customize their favorite ice creams and bubble teas (such as adjusting ice levels and sweetness preferences), ensuring 100% order accuracy.

Seamless Self-Ordering & Checkout: Fully automates the self-ordering and self-checkout flow, empowering guests to place orders and complete secure, contactless digital payments independently in seconds.

Results & Benefits：

The integration of the FUNPAD P3 self-service ecosystem has significantly optimized counter throughput for MIXUE. By migrating high-volume transactions to automated kiosks, the stores successfully minimized peak-hour wait times, slashed verbal ordering errors, and reduced frontline labor pressure. This operational shift allows the store team to focus entirely on fast beverage preparation and strict quality control, boosting overall daily store profitability.

* MIXUE bubble tea shop self-ordering kiosk deployment：